My name is Roy. Saputro. I come from Indonesia. I like very much how this hospital is working. The tool is also update . My sickness is handle a good hand in a patient doctor





Bumrungrad International Hospital
91%  patients recommend
8 hospital accreditations of quality

Your trust is our top concern, so these reviews are from real people like you. We collect feedback only from our customers after getting medical services in the facility booked via Bookimed.com.
We publish both positive and negative reviews for you to make the best choice. Each review is moderated for compliance with Reviews & Comments Policy.
67 positive reviews on treatment in Bumrungrad International Hospital
Good medical staff
It was great to have the help of bookimed!! I was trying to book elsewhere and there was no answer. Only with bookimed it was possible. The professional that helped me was very attentive and supportive all the way… thank you so much:-)
Bumrumgrad Hospital is an amazing facility. All the staff is kind and helpful. Extremely efficient at getting you in and taken care of. I used Bookimed.com to assist in arranging my appointment. When arrived there were no surprises.. It exceeded my expectations. I have referred a friend to Bookimed.com without hesitation. They provided timely feedback . The whole experience was very positive.
The doctor proposed a different medication for my diabetes 2. He proposed blood test and package what I found was not useful since I had a blood test on which he base is prescription of last year. Also the medication that he suggested I can find it much cheaper outside of the hospital.
The hospital environment is very nice, and the staff very friendly. The doctor on the other hand was rather aggressive and needs to learn some better manners. She really made me feel uncomfortable and wasn't that helpful, I am sure she is very knowledgeable but I dont think I will return.
شكرا جزيلا ،سعيد جدا بالتواصل مع بوكيميد ، المستشفى رائع والكادر الطبي اروع .
The team for upmost professional, at all times. You truely felt cared for and all went very smooth and swift.
Very pleased with the consultation Очень довольна консультацией
I was impressed by the speed of service and the knowledge of the attendant
7 negative reviews on treatment in Bumrungrad International Hospital
I didn't get the sense that the doctors cared beyond selling further tests or specialized assessments.
I requested for an appointment of my daughter, 15 years old with a congenital Heart disease. I sent all the ECHO report to you before. But her first appointment was made with Doctor Pitsanu on 25th March,2019 who is for adult. Next day we were referred to another Doctor(pediatric). Then we were referred to third Doctor, Dr Anant on 28th March at 5-30PM. We sat idle for two days(27th & 28th). Dr Anant does not do the procedure himself(ASD device closing). So we were to meet another Doctor on 29th March. Does it make sense??? First appointment should have been with Pediatric Heart Consultant, considering the age and diagnosis in Bangladesh. Moreover the cost is also very high compared to Bangladesh & India. 16000 USD for only device closure!!
The staff paid more attention to the Thais than to the Europeans! Персонал обращал больше внимания на тайцев, чем на европейцев!
Coordinator maryna was great. the hospital though was unaware of my booking.the doctor when i eventually saw him was a kindly man and tried to be of help but the nursing stafff were terrible,couldnt answer simple questions and then the 2nd test i was due to take they told me to take in the public toilet in the hospital,never obviously heard of a sterile environment! i walked out after spending 4 hrs there and not having my problem fullt addressed,i feel some depts are very good and others well make your own decisions about that.
Everything at Bumrungrad was above average, except the fact that they told me they d send me quotes on different procedures within 3 days and it took one full month and me pushing them 3 times in order to get these quotes. That is far from what anyone would expect from an hospital of this international standing. On the flip side though, the people from Bookimed were awesome and i was happily surprised by they re professionalism, presence and speed of response to any of my inquiry. I will recommend Bookimed's services to everyone i know that are in need. Keep it up Bookimed and all the best! :-)
Hospital accreditations of quality








Updated 28.02.2023
- Cardiology and Heart Surgery
- Oncology and Hematology
- Pediatrics
- Ophthalmology
- Orthopedics
- Check-up and screening
Bumrungrad was founded in September 1980 as a 200-bed building. Nowadays, it is a 21-story medical facility, one of the largest in Bangkok, Thailand.
The Bumrungrad International Hospital was established in 2008. As a result, Bumrungrad has become the TOP destination for medical tourists according to the Canadian Medical Association Journal.
✔️ International patients from North America, Australia, the Middle East, and Europe entrust their health to Bumrungrad doctors.
The name Bumrungrad means to care for people that has become the primary value of the Hospital. Bumrungrad doctors provide high standards of medical care for each patient.
Bumrungrad International is among the world’s TOP-10 best hospitals and TOP-30 most technologically advanced clinics according to international healthcare rankings (Top Master's in Healthcare Administration and OnTopList).
Bumrungrad International is the 1st hospital built in Asia due to United States National Fire Protection Association (NFPA) standards. The hospital is considered the luxury 5-star medical facility that ensures the increased comfort for patients.
ADVANTAGES OF BUMRUNGRAD
- Innovative technologies and drugs. As soon as the innovative device or medicine has been developed in the world’s leading hospitals, it is immediately applied at Bumrungrad. You may be sure that doctors will find the most effective treatment option for you.
- No waiting lists. Bumrungrad specialists understand how it is important to receive the right treatment just in time. Almost 7,000 staff members treat patients from all over the world every day. You should only choose the date of your arrival at the Hospital.
- Saving 35-75% of your money. Bumrungrad personnel offers packages, which include diagnostic and therapeutic procedures according to patient’s disease, sex, age, and individual features. The package price is 2-3 times lower than the cost of separate procedures.
- Artificial intelligence. Doctors of the Bumrungrad International Hospital provide computing solutions to help doctors prescribe the most appropriate therapy and exclude medical errors (like IBM Watson or pharmacy robot).
AWARDS AND ACHIEVEMENTS
JCI (Joint Commission International)
Bumrungrad International is the first Asian medical facility to receive JCI accreditation. This is the world’s most authoritative non-profit accreditation that promotes the excellent quality of medical services and patients’ safety. JCI has certified heart and stroke programs, knee replacement, chronic kidney disease and diabetes mellitus programs.
Thai Labour Ministry
Bumrungrad has received the Labour Relations Management Award having met the Ministry for management excellence and quality labor standards.
The Central Sterile services Department (CSSD)
Bumrungrad has received the Center of Excellence Award by CSSD for the upmost standards of sterilization of instruments and medical equipment.
In 2017, Bumrungrad has become Medical Tourism Hospital of the Year in the Asia Pacific according to Global Health and Travel Magazine.
DNV-GL
Bumrungrad is the 1st in Asia has received Managing Infection Risk (MIR) Standard by DNV-GL, the international accreditation and certification society in Norway. The Hospital has been certified for the management of infection risk during the delivery, diagnostic, surgical, therapeutic, and rehabilitation care.
Global Healthcare Accreditation (GHA)
Bumrungrad is the 1st hospital in Asia to receive GHA Accreditation for international patients support. GHA is the world’s leading medical tourism accreditation.
CARDIOLOGY AND HEART SURGERY
Prevention of the heart diseases, their early detection, comprehensive treatment, and rehabilitation are available at the Bumrungrad Heart Center. Cardiologists have been following American healthcare standards for 10 years to provide patients with high-quality diagnostics and treatment.
♥️ Bumrungrad is the 1st hospital in Thailand to offer 24-hour emergency cardiac intervention program. It is called door to balloon and performed within 90 minutes. The program includes all the necessary heart procedures for the long-term effects on the heart.
♥️ Cardiologists carry out non-invasive heart arrhythmia diagnostics with 252 electrode sensor vest. The device detects electrical signals of the heart and combines it with data from the CT scan to create patient’s specific 3D images. The method helps to determine the exact area of the disorder, prescribe the most effective treatments, and save the patient’s time.
♥️ As an alternative to open heart surgery, Bumrungrad heart surgeons perform transcatheter aortic valve implantation (TAVI). Patients with severe aortic stenosis usually undergo TAVI. The procedure speeds up the recovery period and reduces complications (i.g. infections).
The Bumrungrad Heart Center in figures
ONCOLOGY AND HEMATOLOGY
The Horizon Regional Cancer Center is based within the premises of Bumrungrad. It is one of the most successful centers for cancer treatment in Thailand.
The medical team of specialists develops comprehensive treatment programs. The team consists of 30 highly specialized oncologists, hematologists, radiologists and representatives of other specialties. Most of them are included in the American Board of Medical Oncology and cooperate with their international colleagues to develop and implement new therapeutic methods.
Onco-hematologists of Bumrungrad Hospital are the world-renowned specialists in pediatric thalassemia and other blood-related diseases treatment. They perform haploididentical bone marrow transplant, which makes possible for each patient to receive a donor. The procedure is based on replacing the unhealthy cells with half-matched donor’s healthy cells. A donor is usually a family member.
The Bumrungrad Horizon Cancer Center: statistics
✔️ Bumrungrad oncologists use the most innovative drugs on the market for cancer therapy. Among them are medicines for immunotherapy, targeted cancer inhibitors, and new biologics. The drugs are effective, highly-qualitative, and approved by the US FDA (Food and Drug Administration), the American agency of Health and Human Services.
✔️ IBM Watson is an artificial intelligence that enhances human experience in cancer treatment. Watson for Oncology quickly processes the patient’s personal data, the medical literature, guidelines of the world renown oncologists, and the experience of the experts at Memorial Sloan Kettering (world-class hospital in cancer treatment. After that Watson makes conclusions and gives personalized treatment recommendations. It helps to exclude medical error and develop the most effective treatment plan.
IBM Watson in the Bumrungrad International Hospital
PEDIATRICS
Little patients receive treatment at the Bumrungrad Children’s Center. Specialists also provide physical checkups and specific pediatric symptoms treatment. The Well-Baby Clinic works on the premises of Bumrungrad International to take care after babies.
Bumrungrad pediatricians have achieved the great results in stereoelectroencephalography (SEEG) performing. The hospital is the 1st in Bangkok (Thailand) to carry out SEEG. The procedure is minimally invasive. During the procedure pediatric doctors place electrodes directly in the brain to detect where epileptic seizures start.
OPHTHALMOLOGY
Say goodbye to glasses and lenses with the latest generation of laser eye surgery! Ophthalmologists of the Bumrungrad Eye Center provide ReLex SMILE, the most innovative technology for vision correction with laser in the world.
Bumrungrad International is the only hospital in Thailand (and one of the few in the world) to perform laser eye correction with ReLex SMILE.
Bumrungrad eye doctors recommend ReLex SMILE method for patients with myopia and astigmatism. The surgery is minimally invasive, painless, and has less risk of complications.
ORTHOPEDICS
Bumrungrad orthopedists are among the best ones in Asia. They have achieved significant results in joint replacements and spine surgery. The Bumrungrad International Hospital includes the Joint Replacement Center and the Spine Center, where doctors carry out comprehensive diagnostics, treatment, and develop new surgical methods.
Orthopedics at Bumrungrad in figures
Orthopedists at Bumrungrad able to perform the robotic-arm assisted joint replacement surgery — MAKOplasty. During the operation, the surrounding tissues are not damaged, the artificial joint lifespan is prolonged, and in-hospital stay after the procedure is reduced. The surgery is minimally invasive. Recovery period lasts 1-3 days.
Bumrungrad cooperates with the Dorr Arthritis Institute, the USA. The Institute was founded by Dr. Lawrence D. Dorr, expert in joint replacements and developer of robotic assisted surgery. This collaboration allows doctors to exchange knowledge and to develop better treatment methods.
The Bumrungrad Joint Replacement Center has received the Clinical Care Program Certification of Knee Replacement by JCI. Joint Commission International (JCI) is a world’s leading non-profit patient safety organization. JCI ensures that Bumrungrad performs high quality and safe knee replacements.
CHECK-UP AND SCREENING
The Bumrungrad Health Check-Up Center is recognized as one of the most extensive diagnostic facilities among Asian medical institutions.
✔️ Over 60,000 people from over the world choose Bumrungrad International for health screening every year.
Specialists develop a diagnostic plan according to the patient's preferences. Doctors use two main approaches to determine the check-up type:
- cost-effective for people who are looking for the lowest cost but excellent services (packages are usually cheaper than the separate procedures)
- customized check-up for patients who need to undergo some specific tests usually related to their family history or health concerns.
Experts of the Bumrungrad International Hospital offer check-up packages that include all necessary tests. The check-up packages are of different types. The set of procedures is determined according to the patient's health condition, disease, age, weight, and other individual characteristics.
SERVICES FOR INTERNATIONAL PATIENTS
- over 150 interpreters
- VIP transfer to/from an airport
- licensed medical heliport
- 12 stories plus basement parking
- accommodation in a single or double room
- embassy assistance
- visa extension counter
- prayer room.
The deposit is unrequired.

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About Bumrungrad International Hospital
Bumrungrad International Hospital is a global medical facility in Bangkok, Thailand that specializes in oncology, ophthalmology, orthopedics, neurosciences, heart surgery, check-ups, etc. Over 1 million patients choose Bumrungrad annually. 50% of them are international ones from over 190 countries.
The hospital is one of the largest private centers in Southeast Asia and one of the most significant world’s outpatient clinics. Bumrungrad International is recognized as TOP-10 best hospitals and TOP-30 most technologically advanced clinics in the world.